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Patient point of view and satisfaction

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Discuss how these questions get at the patient's point of view and satisfaction with the services provided. Discuss some of the ways in which the data that are collected might be skewed or not reliable. Discuss how much emphasis an organization should place on patient satisfaction surveys in making decisions and changes, and suggest at least 2 other sources that should be considered in the decision-making process with rationale.

Reference no: EM13737103

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