Reference no: EM133341693
Question 1
When registering a patient, why is the New Patient button disabled before searching for the patient in the patient search dialog? Select all that apply.
To prevent a duplicate visit from being created when an existing visit already exists
Because you have to search for the patient first
To determine if another patient matches the search criteria
To prevent a duplicate medical record number from being created when an existing record already exists
Question 2
What happens after you select Save on the New Patient screen in the Full Book appointment workflow? Select all that apply.
It creates a new visit
It immediately goes to the check-in screen
A patient record is added to the Master Patient Index
A new medical record number is assigned
The Full Book appointment screen opens upon confirmation
Question 3
Selecting the appointment type in a Full Book appointment autofills what fields? Select all that apply.
Location
Duration
Registration Type
Visit reason
Question 4
You've selected a Full Book appointment from the Schedule Grid and entered the patient's first and last names and birthdate in the Search overlay. It displays search matches showing date of birth matches. What happens if you select the New Patient button instead of selecting the match?
Nothing, it opens the New Patient screen
A Help window opens
It automatically selects the best match and continues to the Full Book screen
A warning is displayed stating that you may be creating a duplicate patient
Question 5
A woman who was recently divorced is booking an appointment with Family Practice where she has been a patient for many years. When registering the patient, the registration clerk cannot find her in the system. What is a solution to finding patients who change their name back to their maiden name?
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Enter the alternate name under Personal Notes in the clinical chart
Enter the alternate name as a Special Indicator
Enter it in the other names field in demographics
Question 6
If a patient cancels their appointment, which of the following are reason choices in the Cancel Reason drop-down menu found in the Change Status overlay?
Car Problem
Insurance Coverage Denied
Equipment Failure
All of the above
Question 7
When a patient appointment appears on the Schedule Grid with a green circle, what does that indicate?
Patient has not yet arrived
Patient is late
Patient has arrived
None of the above
Question 8
Why is it important to prevent duplicate patient records from being generated?
It creates two separate medical record numbers where the patient's record is stored
It can increase the cost of care if duplicate tests are run
It can jeopardize the quality of care given to the patient due to a critical detail being stored under a different medical record number
All of the above
Question 9
How does the Quick Book differ from the Full Book routine? Select all that apply.
Quick Book takes longer to complete the Reference Area
Quick Book Is typically used for established patients
Quick Book includes booking the appointment and checking in the patient at the same time
The Full Book routine allows for more data entry
Question 10
Which routine would work best for an Urgent Care setting?
Full book
Quick book
Virtual Visit
Walk In
Question 11
How is a virtual visit different from a Full Book appointment?
There is no difference
It follows the workflow for a quick book appointment
It follows the same process as a Walk-In appointment
There is a different clinic staff (not software related) workflow due to the patient not being present at the clinic
Question 12
To protect your privacy, what measures have been taken while completing this activity?
Use of a specific patient naming convention when creating your own record
Choice to use a different birth date
No Social Security Number is entered in demographics
Fake information entered for address
Recommended to students to turn off autofill in web browser to prevent personal details from being entered
Fake phone number entered when creating your patient record
All of the above