Patient comes to office questioning services

Reference no: EM133656677

Question

A patient comes to the office questioning services they received for their annual exam that was billed as a regular office visit with complaints. The chart is sent to the provider, and the provider determines that an amendment needs to be made to the record to clarify the reason for the visit. The provider adds that the patient presented for their annual physical exam. While the patient was in the office, they spoke with the provider regarding additional complaints. The visit was originally billed as a regular office visit when it should have been billed as an annual exam. What should you do?

Reference no: EM133656677

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