Reference no: EM132712616

Let's take a look at a way to strategically map out value in and organization called a value chain. According to our authors, Swayne, Duncan &Ginter (2013); "The value chain is used in business organizations to more closely reflect the value adding components for health care organizations. The value chain utilizes a systems approach; value may be created in the service delivery The three elements of service delivery - pre- service, point- of- service, and after - service - incorporate the production or creation of the service (product) of health care and include primarily operational processes and marketing activities" (Swayne, Duncan, &Ginter, 2013, p. 145).

Take a look at the three parts of service delivery in the value chain; pre-service, point-of -service and after service. How can value chain analysis help an organization implement its strategic plan?

Swayne, L. E., Duncan, W. J., &Ginter, P. M. (2013). Strategic management of health care organizations (6th ed.). Hoboken, NJ: Wiley.