Reference no: EM133302007
QUESTION 1
Which of the following is NOT one of the circumstances which tend to encourage groupthink:
a. Directive leadership
b. Persons from diverse backgrounds who nonetheless have had similar experiences
c. Group homogeneity in terms of ideals and backgrounds
d. Isolation from outside influences
QUESTION 2
Elite Theory assumes:
a. A select few draft the text of the laws
b. A select few have the privilege of making decisions
c. Only senior-level administrators may decide who is permitted to attend a public hearing
d. Those who have a higher income will have their opinions solicited by the government to the detriment of all others
QUESTION 3
The political decision-making model assumes:
a. Politically appointed heads of administrative departments take control of the decision-making process
b. Intra-organizational coalitions compete for influence
c. Policies are not expected to last longer than a current politician's term in office
d. Citizens expect their politically elected officials to make decisions
QUESTION 4
Control based on referent power is based upon the leader's ability to get others to follow because of the leader's attraction or charisma.
True
False
QUESTION 5
Participatory decision-making assumes:
a. A diverse group of individuals will act in a consultative capacity
b. Several public agencies will be involved in the decision-making process, rather than just one
c. The opinions of professional consultants will be solicited prior to making the decision
d. A public hearing will be held
QUESTION 6
Employee counseling provides the most direct and efficient means available to improve employee performance.
True
False
QUESTION 7
Which of the following are types of leadership power?
a. Reward power
b. Punishment power
c. Legitimate power
d. Referent power
e. All of the above
QUESTION 8
Delegation forces a supervisor to give up favorite parts of the job.
True
False
QUESTION 9
Delegation is one method for on-the-job employee development.
True
False
QUESTION 10
Cultivating and maintaining a high quality and diverse workforce relies on
a. Hiring the right people
b. Preparing people for their roles
c. Evaluating them fairly
d. All of the above