Part of achieving cost competitiveness

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Reference no: EM131788816

1. Which of the following is a skill associated with emotional intelligence?

Manipulating the emotions of others.

Repressing one’s own emotions.

Keeping emotion out of business relationships.

Dealing effectively with others.

Focusing only on one’s strengths.

2. Which of the following is part of achieving cost competitiveness?

lowering costs to increase profits

increasing costs to increase profits

maintaining a neutral level of costs

lowering the quality of products to increase quantity

increasing the quality of products to increase profit

3. The internal environment includes

customers and suppliers.

government and social issues.

legal and political factors.

competitors and the economy.

culture and climate.

4. _____ refers to the fact that the way a problem or decision alternatives are phrased can be more influential than objective facts.

Affective conflict

Cognitive conflict

Bounded rationality

Groupthink

Framing effect

5. Corporate social responsibility is defined as the obligation

to meet all social expectations, not written as law.

to educate employees to deepen their understanding of social problems.

toward society assumed by business.

to produce goods and services that society wants.

toward obeying state and federal laws.

Reference no: EM131788816

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