Paper - call center use of natural language processing

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Reference no: EM131533963

Write a research paper in APA format on a subject of your choosing that is related to Business Intelligence. Integrate what you have learned from the course resources (.e.g. Textbook Readings, Discussion Board Posts, Chapter Presentations) into your document.

As you consider the topic for your research paper, try and narrow the subject down to a manageable issue. Search for academic journal articles (i.e. peer reviewed) and other sources related to your selected subject. Because this is a research paper, you must be sure to use proper APA format citations. 

Your paper must include an introduction stating what you paper is about and a logical conclusion.

This paper must contain a minimum of 1500 words of content and use at least 5 peer reviewed sources.  Peer reviewed sources include:  Academic Journal Articles, Textbooks, and Government Documents.  At least one of the textbooks for this course must be used as a source for this paper.

You must choose one of the following topics:

1. Big Data use for decision-making by Social Media Organizations

2. Financial Services Organization use of Decision Support Systems

3. Game Theory for Stock Market Selling Price Optimization

4. Use of Artificial Intelligence in Decision Support Systems in the telecommunications industry

5. Call Center use of Natural Language Processing

6. Affinity Program use of Decision Trees for marketing optimization

Reference no: EM131533963

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