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You're managing an Amazon Fulfillment Center and have conducted a time study for the time it takes to pick an item from inventory, package it and apply the correct labeling. You want to develop a time standard for this work. Amazon's personal, delay and fatigue allowance factor is 15%. Observations (in minutes) Performance Rating Job Element 1 2 3 4 5 Pick Item from Inventory 8 10 9 21 11 120% Package 2 3 2 1 3 105% Label and ship 2 1 5 2 1 110% Amazon conducted at time and motion study on one person over the course of a day and wants to use this data to develop a standard time for picking, packaging and labeling. Be sure to delete any unusual or nonreoccurring observations from your study.
a. What are the normal times for picking, packaging and labeling and what is the total normal time?
b. What is the standard time for the job?
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