Reference no: EM133138872

Instructions: 

• Please review the scenario below to deliver a remote briefing to the interview panel (your client) in your capacity as HR Advisor. 
• If you feel you do not have sufficient details in the scenario provided, please make assumptions and note them in your material. 
• Following the presentation, you may ask you questions. Be prepared to discuss the methodology and approach you used in preparing the assignment. 

Scenario: 

Your client director, Priyanka, has been in her role as Director of the Important Business Services Branch (IBSB) with the Ministry of Rules for six months. Before that she worked in the not-for-profit sector. This role is her first time managing unionized employees. 

Her branch employs 125 employees, 10 of which are managers who are each responsible for overseeing teams of staff that are comprised of administrative support staff, customer service staff, program development staff, and a Team Lead on each team. Branch staff are located in 9 different offices throughout the province. 

The Ministry procured the services of a consultant to conduct a functional review of the branch to address inefficiencies, inconsistency across teams and customer service gaps. The consultant has recommended Priyanka move to a functional service delivery model in which teams would be assigned to a defined business line in order to improve consistency and subject matter expertise. 

Priyanka has been tasked to lead and implement the change to this new functional model. Although this is not a cost or staff reduction exercise, Priyanka does have budget pressures and the reorganization cannot increase costs. 

• Please review the scenario to deliver a remote briefing to the interview panel (your client) in your capacity as HR Advisor. 
• If you feel you do not have sufficient details in the scenario provided, please make assumptions and note them in your material. 

Before discussing her proposal with her Senior Executive, Priyanka has asked you, her Human Resources Advisor, for a briefing on any HR considerations that will impact this change. 

Please review a briefing for Priyanka that provides her with an initial overview of the key HR elements to consider in a branch re-org of this scale, in a unionized environment. What are some key recommendations you would make in terms of the approach to moving forward? You will have 10 minutes to deliver this briefing to the panel. 

• Knowledge of, and ability to apply, HR theories, principles, and practices relevant to organizational design/change management in a unionized environment
• Consulting and influencing
• Critical thinking and analysis
• Business acumen and strategic thinking