Overall knowledge management process

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Discovering and curating new organizational knowledge is part of the overall knowledge management process. As we uncover knowledge by examining work activities the question remains is how do we know if we captured all the knowledge and correctly? For example, we know that bias exists and especially the reluctance of knowledge workers to share what they know. How would you develop a path forward of continuous improvement into your knowledge management repositories in a service organization?

Reference no: EM132725882

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