Reference no: EM133086685
BSBRSK501 Manage risk
Case Study - Background Information
You are the Risk Manager for a licensed restaurant chain "Food Star" and recently implemented an Action Plan after conducting a Risk Assessment on the business's operation in each location.
Everything appears to be going well, except in one (1) location "Riverside". You have noticed on review, that the only location that has not completed the required Action Plan and uploaded supporting documents is "Riverside".
You visit Riverside to monitor and evaluate the Action Plan and risk management processes.
On arrival you meet with the location Manager (Karen), to seek answers as to why the Action Plan documentation had not been uploaded as required and feedback on the Action Plan and risk management processes.
Karen informs you that she had intention to complete the Action Plan, and had started the process when she was interrupted and hasn't found the time to revisit it.
On investigate you discover that she had completed five (5) of the required actions, but failed to upload supporting documents and complete the action sign-off for each action. You assist her to complete the upload and sign -off, but there are two (2) outstanding actions remaining.
Karen also told you that she believes that having to complete the Action Plan it is a waste of time and that she is far too busy to have the luxury to indulge in such activities.
1 All required staff may not hold an RSA qualification Conduct staff audit
• identify any staff without a current RSA
• Identify staff with an RSA which is 3 years or older
• Staff without RSA must obtain and shifts on hold until obtained
• Staff with RSA 3 years or older to undertake online refresher course immediately.
2 All required staff may not hold a Food Handlers Certificate Conduct staff audit
• identify any staff without a food handlers Certificate
• Staff without a Food Handlers Certificate must obtain and shifts on hold until obtained
Answer the following Case Study Questions
Problem 1: Outline what you should do as Risk Manager in this circumstance
Problem 2: On completion of the staff audit, what two (2) things should you do to maintain the required documentation
Problem 3: In the event it is discovered that a number of staff did not in fact hold an RSA and serving alcohol, is the company in breach of legislation and if so, which legislation has been breached?
Problem 4: Outline what action you would recommend, to avoid this happening again in the future
Attachment:- Manage risk.rar