Outline the eight stages of customer satisfaction survey

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1. If a manager prefers to work with detailed data, would ROLAP or MOLAP be the best? Explain.

2. Does OLAP function as a report writer? A database query language? A decision support system?

3. Can you provide positive and negative examples of your own interactions automated customer service operations?

4. Outline the eight stages of a customer satisfaction survey.

Reference no: EM132267975

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