Outline the benefits of approach to an organization

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Reference no: EM133111023

a) Organizations are increasingly adopting team approach in management of employees.

Outline the benefits of this approach to an organization

b) Explain the factors that influence customer perception of quality. Discuss them in the context of an industry of your choice.

a) Explain the following Quality statements

(i) Quality Policy statement

(ii) Mission statement

(iii) Vision statement

b) Explain the significance of preparing quality manuals

Reference no: EM133111023

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