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WestJet has asked you to quickly develop the outline of a training program for its new reservation clerks. Airline reservation clerks obviously need numerous skills to perform their jobs. (You may want to start by listing the job's main duties, using the information provided below.) Produce the requested training outline, making sure to be very specific about what you want to teach the new clerks and what methods and aids you suggest using to train them. Duties of Airline Reservation Clerks: Customers contact airline reservation clerks to obtain flight schedules, prices, and itineraries. The reservation clerks look up the requested information on the airline's flight schedule systems, which are updated continuously. The reservation clerk must deal courteously and expeditiously with the customer and be able to quickly find alternative flight arrangements to provide the customer with the itinerary that fits his or her needs. Alternative flights and prices must be found quickly so that the customer is not kept waiting and so that the reservation operations group maintains its efficiency standards. It is often necessary to look under various routings, since there may be a dozen or more alternative routes between the customer's starting point and destination.
Chapter 5 tackles the subject of physician employment. The employment of hospitalists is a growing trend. For this assignment, you will read the article.
Create a job description from the job analysis. Justify your belief that the job analysis and job description are in compliance with state and federal.
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Why is inadequate segregation of duties a problem in the personal computing environment?
Describe the types of unsafe conditions that are the primary focus of OSHA standards. Explain how these standards are enforced by OSHA
People Development Strategies at Credit Union Central of Saskatchewan (CH 7) There are 128 credit unions in Saskatchewan, with assets ranging from less than $1
How do companies prioritize the demands of various business units as they relate to IT?What are some of the greatest IT challenges for the coming year?
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