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Bolt on (Company's name) have a reasonable and growing market share. Profits have been increasing at above the rate of inflation, yet employees have seen their wages pegged. After several weeks of negotiations, the employees decided that industrial action was necessary. A strike was threatened and the union agreed to take the action through all the appropriate channels and make any stoppage legal. Meanwhile a new Human Resources Director had been appointed and he felt that there was still a possibility of stopping a serious industrial dispute from arising.
Questions
a. Outline other forms of industrial action that the employees take to make their case for a reasonable wage increase.
b. Analyse methods the new HR Director can use to ease tensions within the organisation and find a solution to the problem.
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