Outline for operators to use as a guide

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Reference no: EM132911286

Consider and organize for a charity event. You have 1 day to call prospective donors and volunteers for the event and must make your call as clear, concise and effective as possible.

Problem 1: Write a one-page outline for operators to use as a guide when contacting respondents.

Problem 2: Include all information you consider relevant. Remember that no one likes to receive these types of phone calls, but since you have a job to do you must write a communication pathway where the respondent will be willing to listen to the message.

Problem 3: say what you learned and how you can apply this to any telephone interaction with customers.

Reference no: EM132911286

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