OSCM 5140 Supply Chain and Logistics Management

Assignment Help Supply Chain Management

Reference no: EM133083140

OSCM 5140 Supply Chain and Logistics Management - Kwantlen Polytechnic University

Assignment: Mini Case - Dell Online's Social Community

Requirement:

Dell's Vice President - Customer Relationship Management (VP) is developing an action plan to align with the corporate strategic direction in building a stronger community. The VP believes that Dell has a strong, sustainable customer relationship management framework based on the proven success. The VP recognized that Dell should strengthen the logistical value proposition to align with the current industry best practice and provide value-added to Dell's customers.

Your role as a Business Analyst is to assist the VP in developing the action plan, particularly focusing on the logistical value proposition and value-added services. The VP's interest in value-added is to enhance Dell's service offering to the under-privileged community. The VP is open to your ideas of the three (3) value-added services.

Your thoroughness and University writing are necessary.

Attachment:- Supply Chain and Logistic Management.rar

Reference no: EM133083140

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