Organizational or legal complaints process

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Reference no: EM133517821

Support 1 client throughout an organizational or legal complaints process

Scenario: Barbara,a 77 year old female, is a resident in the aged care facility where you work at. She informed you that she has been giving money to another support worker in the aged care facility in the past few months. Barbara informed you that the other support worker asked for her help with her personal financial issues such as when the support worker needed help with her brothers hospitalization expenses, or when the support worker needed help with rehabilitation cost when she was recovering from an injury. Barbara informed you that the support worker did not pay back any of the amounts that she gave her. Barbara asked you for help regarding this situation as she is undergoing the organisational complaints process to help her get her money back.

Reference no: EM133517821

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