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Organizational behavior principal

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Organizational Behavior Principal As many unique personalities come together within an organization, the process, and daily work within the organization be impacted by the attitudes of the organization's members. Think of a receptionist at a doctor's office, when you enter the office you find the receptionist smiling, and offering to help patients with their questions.

1. What kind of impact might the receptionist's personality have on the doctor's patients?

2. How might the receptionist's personality and attitude affect their job performance and decision-making skills?

3. What else could the receptionist do to help improve the doctor's office ?

Reference no: EM133538832

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