Organization was undergoing strategic planning process

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Reference no: EM132208730

1. The example shown captures the following scenario:During a week in a call center 12 operators work an average of 20 hours each. They complete a total of 1326 calls, 22 of which are unsuccessful. After continuously working the phones for an average of two and a half hours, a worker takes an average 25 minutebreak before returning for another work session. What is the productivity in calls per hour?

2. The public relations specialist has to be especially aware of the current legalities involved. It's probably more important for public relations than almost any other profession. why that is.

3. If your organization was undergoing a Strategic Planning process(SPS), who would you envision to be your SPS? What position do they hold within the organization? Why choose them? Who do you feel are the key stakeholders?

Reference no: EM132208730

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