Solution-Organisation providing credit to consumers

Organisation providing credit to consumers

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Reference no: EM132348329

You work for an organisation providing credit to consumers.

Your organisation regularly receives requests for information about the status of a consumer's account from consumers, their family members, accountants and lawyers. Enquiries are dealt with by a team of 10 people in the accounts department.

Prepare a questionnaire or survey the organisation could use to obtain feedback about the way the enquiries were dealt with.

Reference no: EM132348329

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Organisation providing credit to consumers

Reference no: EM132348329

Reference no: EM132348329

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