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Many services, such as airlines, conduct their scheduling in two stages. First, an overall macro schedule is contracted and optimized for costs and service to the customer. This schedule is hen considered to be the baseline for detailed scheduling to attempt to achieve. The second detailed stage is then a real-time schedule to adjust the macro schedule for any necessary changes, emergencies, and so on. Describe how this might work for airlines, hospitals, schools, and urban alarm services. What serious problems might arise with this approach?
Using one of Porter's Generic Strategies, describe how you will position your new venture in the market: low cost or differentiation or both? Why?
Explain how each long-term objective is flexible, measurable over time, motivating, suitable, and understandable.
Reflect upon a situation in your organization where decisions were based on an "escalation of commitment".
Describe some of the most common pitfalls in using metrics for evaluating the effectiveness of a selection system.
What is the purpose of a performance appraisal? Discuss the pros and cons of four performance appraisal tools.
Name Step 1 involved in creating a learning contract. Discuss the significance of this step and how the differences of individual learners may impact this step.
Return on investment is a critical measure. Companies use ROI for many purposes. We perform ROI on all projects. Does your company use ROI? If so, how?
The average car washing time is 2 minutes per car, following an exponential distribution. What is the average number of cars waiting to be washed?
Develop a case around a problem related to Communication or Managing Conflict & Negotiations in an organization (a fictional case). Outline of the problem and how it may be fixed using theory and practical solutions.
Which of the following laws protects? workers, their? families, and communities by requiring most employers with 100 or more employees to provide notification 60 calendar days in advance of plant closings and mass? layoffs?
Develop the section of your Supervisors’ Policies and Procedures Manual that will guide supervisors in policy development for Measuring Employee Satisfaction
Consider the redesign of a typical coffee making machine:
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