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Optimize Your Business Writing
Scenario: You are a salesperson, customer service agent, or small business owner. You have received an email from a customer who is very unhappy with a recent interaction with someone from your organization and is threatening to take their business to your competitor.
Draft an email response that will validate their concern, maintain company integrity, and retain their business.
Use the tips below to craft an effective response:
Finally, keep in mind that this task involves important leadership values that constitute Executive Presence: respect for others, the ability to diffuse anger and focus on positive outcomes, showing empathy for another, and the willingness to be candid about an error or poor performance. These values lead to the ability to build trust -- the foundation of leadership.
Analyze the various means of tourism (rail, automobile, and coach travel; airlines; cruise ships) to determine which sector you anticipate will grow the most in the next 20 years. Explain your rationale.
Apply the concepts and techniques of the module to the analysis of real-world situations or problems. You will be expected to use diverse sources of information and to carry out an original analysis rather than summarise or rehash existing work.
Please find a mobile app and analyze the chosen app from a business perspective. Please answer the following questions: (a) The name, functions, and latest number of downloads of the app;
What are the benefits to good communication
Give an instance of an organization to which you are familiar with and which had a strong culture, for good or for ill. What was that like, how did it affect the general experience in that organization?
Describe an ethical dilemma that you experienced, or have witnessed in a change leader, when attempting to initiate change.
Anne then quit and disappeared. The agency now sues Bostwick Co. for $950 under the assignment. Who will prevail? Explain.
Search and find a current article (within the last 3 years) that argues in favor of offshore outsourcing information technology services and one article that argues against such decisions (be sure to reference both articles and/or post links).
Discuss the differences between an attitude and a behavior. - What experience have you had with human resource professionals? Has it been generally positive or negative? Why?
Discuss the reasons for this state of affairs, identifying several possible IT solutions and their business benefits that could help small businesses be more successful The reason why small businesses have been slower
What is succession management and when is it effective in career planning?
The revenue generated by each unit is $20.00. - What is the break-even point in units for proposal A? - What is the break-even point in units for proposal B?
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