Opportunity to remove exempted items to carry onboard

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Reference no: EM133653054

Questions

1. When gate checking bags was the passenger allowed and given an opportunity to remove exempted items to carry onboard?

2. Once the passenger self-identified their assistive device / medications or medical equipment for carry-on exemption - how was their request handled?

3. What is the gate agent procedure for gate or valet checking assistive device(s) / medications / or medical equipment?

4. Provide statements from those who assisted with service including AA and business partner personnel.

5. Why did you not allow psgr to bring breast pump/milk onboard as exempted item per Web Ref?

Reference no: EM133653054

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