Operations management to improve quality

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Question 1.

What are the tools / techniques used in operations management to improve quality? illustrate with at least three examples.

Question 2.

Analyze how lean management tools will be beneficial to the hospital to enhance the hospital discharge policy? You may use diagram to discuss the patient flow from admission to discharge. Discuss key factors that hinder smooth and effective patient discharges in any healthcare setting.

Question 3.

How can Lean and Six Sigma be applied to improve healthcare operations, considering the differences in concept and approaches of each of them.

Reference no: EM133240785

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