Operational objectives and performance measures

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The President of EEC has decided to adopt the balanced scorecard. The balanced scorecard translates an organization's mission and strategy into operational objectives and performance measures for 4 different perspectives. You received an e-mail from him asking about tying compensation with performance measures. Discuss the following in your response:

  • Discuss unethical behavior that can result if the wrong performance measures are used to tie performance measures to compensation.
  • How can EEC avoid these behaviors?
  • How should EEC tie performance measures to compensation?
  • Who is responsible for establishing the performance measures?

Reference no: EM13767890

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