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Operational managers play crucial role in organization

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Reference no: EM132360425

1. Which level of managemetnt is typically concerned with the long-term direction of the organization?

A. Tactical

B. Strategic

C. Operational

D. Functional

2. The management function which specifies the organizational goals to be achieved is called..?

A. Organizing

B. Planning

C. Leading

D. Controlling

3. Translating the general goals and plan of an organization into more specific activities is the responsibility of which type of manager?

A. Functional

B. Operational

C. Tactical

D. Strategic

4. Walmart uses very low prices to attract customers. This can be referredt to as attempting to develop..?

A. Product differentiation

B. Competitive advantage

C. Unfair trade practices

D. Market capitalization

5. Operational Managers play a crucial role in an organization because they..

A. Provide the link between managerial and non-managerial personnel

B. Discipline problem employees

C. Manage the organization-environmental interface

D. Perform all major operations

6. Interpersonal and communication skills are often referred to as _____skills.

A. Leading

B. Controlling

C. Organizing

D. Planning

7. Managers usually rely less on technical skills as they rise through an organization.

A. True

B. False

8. Aseembling and coordinating organizational resources is referred to as ____

A. Planning

B. Organizing

C. Controlling

D. Leading

Reference no: EM132360425

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