Operational department encounters production defect

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Reference no: EM132146000

Your operational department encounters production defect at the rate of 3 defects per 1000 lines of code. During a vendor meet you come across another company XYZ that is of the same size of yours and in the same industry. This company’s production defect is 2 defects per 1000 lines of code. Can you conclude that the XYZ operation dept. is better that yours? Can you use this for benchmarking?

Reference no: EM132146000

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