Operating in the same space

Assignment Help Operation Management

Reference no: EM13837342

Consider a scenario in which two service providers operating in the same space have the following operational characteristics:

Company A -- Company B

Number of offerings 10 20

Request-to-service 3 hours 5 hours

completion time

No. of customer 20/day 12/day

complaints resolved

Given this competitive situation, state which of the following statements is true:

Company A perhaps has a poor Quality Management System

Company B has better flexibility over Company A

Company A will have a better service productivity compared to Company B

All of the above

Reference no: EM13837342

Questions Cloud

Redefine what robust growth really means : The Gross Domestic Product is constantly in the news in the United States. This year, we are looking at an annualized growth rate of between 2.2% and 2.4%. Over the past 60 years or so, the GDP has grown on average 3%. have circumstances changed wher..

What is their mission statement : Research one of the following companies and answer the questions below: Publix Nordstrom Levi Strauss & Co

Constraints involved in changing the capacity of a facility : This tour of a wastewater treatment plant is an example of a high-volume, public project. How is capacity defined at a wastewater treatment plant? Throughout the year, the demand on capacity can vary significantly. How do they meet peak demand? Provi..

Directly charge their residents for collecting garbage : The local government does not directly charge their residents for collecting garbage. However, the city faces increasing marginal costs of MC=1+0.6Q per ton. Residents' market benefit for garbage is MB=250-2.2Q per ton. How much garbage will resident..

Operating in the same space : Consider a scenario in which two service providers operating in the same space have the following operational characteristics

Economy has recovered and the wall street is less volatile : Let’s say that the economy has recovered and the Wall Street is less volatile. Now you feel bold enough to invest 11,239 dollars in stock. You are looking for a growth stock whose value is projected to be 26,219 after 8 years and so you select Veeco ..

Difference in classical economics versus keynesian economics : What's the difference in Classical Economics versus Keynesian Economics? If the U.S. government decided to cut taxes, what impact would this have on the economy?

The surefire approach to true leadership : Explain why transformational leadership is the surefire approach to true leadership

What is the total benefit for the resident : A small Indiana town has one resident who uses and enjoys the local bowling alley. The marginal benefit of bowling for that resident is given by MB=50-6Q. The manager at the bowling alley has set the price of a game at $20. What is the total benefit ..

User Account

All Pages