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The computer lab at state university has a help desk to assist students working on computer spreadsheets assignments .The students patiently form a single line in front of the desk to wait for help. The students are served based on first -come ,first served priority rule. On average, 15 students per hour arrive at the help desk. Student arrivals are best described using a poisson distribution. The help desk server can help an average of 20 students per hour, with the service rate being de-scribed by an exponential distribution. Calculate the following operating characteristics of the service system.
(1) The average utilization of the help desk server
(2) The average number of students in the system
(3) The average number of students waiting in line
(4) The average time a student spends in the system
(5) The average time a student spends waiting in line
(6) The probability of having more than 4 students in the system
Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..
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An analysis of the holding costs, including the appropriate annual holding cost rate.
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A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..
Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.
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Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.
Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.
Ccompare the effectiveness of different leadership styles in different organizations
Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.
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