Operatial vs. strategic contributions of supply management

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1. Describe the following costs of quality and their costs relaptionships: prevention costs, apprial costs, and failure costs?

2. Briefly characterize the operatial vs. strategic contributions of supply management.

3. For the Hot Pizza data in Exercise 2, compare the perfor- mance of simple exponential smoothing with a = 0.1 and a = 0.9. What difference in forecasts do you observe? Which of the two smoothing constants do you prefer?

Reference no: EM131718656

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