Reference no: EM132266459
1. One reason managers need to act ethically is that
they set the customer perception of product quality.
employees follow leaders’ behavior, either ethical or unethical.
they build competition in organizations.
2. A company like Wells Fargo that was known in 2016 for pressure tactics and unethical behavior will
make a lot of money and pay well.
attract highly qualified employees.
have trouble recruiting talented employees.
3. The US Sentencing Guidelines essentially offer incentives for detecting and preventing crime, provided that any offense is reported to the authorities, and no high-level employee has committed the offense. Companies do this by creating
an executive position for ethics.
an active ethics program.
a whistleblower hotline.
4. In the event an employee does defraud a customer, a company can reduce its liability in a number of ways, including
setting up a whistleblower hotline.
monitoring and auditing employees’ email messages.
monitoring and auditing employees’ phone conversations.
5. The degree of importance of an issue for an individual or group is called
ethical risk.
ethical intensity.
ethical power.
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6. Patty has been working on a marketing team with four others. Two members of the five-person team did very little. Should the three hard-working members demand to receive proper credit while pointing out that two members of the team did not pull their weight? What principle might Patty consider in making this decision?
legal requirements
long-term self-interest
personal virtue
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7. Matthew argues that the bonus pool should be shared proportionately among all the staff. The work could not be done without everyone pulling together. Paul argues that the bonus should go to those who added the most to the bottom line. The worker bees can be replaced easily; the people with real insight cannot. What principles might cause them to disagree?
Matthew believes in sharing and distributive justice. Paul could argue individual rights.
Matthew believes in sharing and distributive justice. Paul could argue long-term interest of the company.
Matthew is following legal requirements. Paul could argue long-term interest of the company.