One of the ways that employees stay engaged and motivated

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Reference no: EM132288127

1. The HR division at Harley-Davidson Motorcycle Corporation are responsible for:

a) Severance package for the 800 laid off employees

b) Relocation for employees transferring to York, PA plant

c) Creating the narrative that explains the reasons for the reduction

d) Creating outlets for displaced workers

e) All of the above

2. One of the ways that employees stay engaged and motivated is :

a) Self Managing Work Teams

b) Offshoring production

c) Organizational Downsizing

d) Pay reductions

e) Micromanaging all aspects of the work day

3. The "Rise in Technology" & "The Rise in Health Care cost" are a common trends in Human Resource Management per the SHRM article. (T/F)

4. Which of the following were traditionally the most purchased services?

a. Payroll.

b. Transport.

c. Human Resources.

d. Security.

5. Which of the following is an example of a Financial Service?

a. Salary administration.

b. Security.

c. Buildings maintenance.

d. Risk management.

6. Which of the following is an example of a Facility Service?

a. Salary administration.

b. Security.

c. Risk management.

d. Buildings maintenance.

7. What of the following activities represent the best thing a buyer can do with internal customers?

a. Say nothing.

b. Be subjective.

c. Provide superior transparency in terms of the number of service providers the company works with.

d. Ignore their input.

9. Which of the following best explains the outcomes that will be expected as a consequence of the service provided?

a. The economic value generated by the service.

b. The resources and capabilities of the supplier.

c. The performance of the supplier.

d. The supplier processes needed to produce the service.

Reference no: EM132288127

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