Reference no: EM133096781
Case Study
On-the-Job Training at Buenaobra's Machine Shop
Buenaobra's Machine Shop employs about 300 people. During the summer months, production volume significantly increases and the company needs to hire about 40 new employees to handle the heavy workload. Most of these new employees are asked to fill up the company's application form then instructed to go directly to the manufacturing site ready to start in their first day of work. They receive no orientation. The workers are shown to a workstation and after a minimum amount of on-the-job training, they are expected to start performing the jobs. Most of the jobs are quite simple and hence, training is completed within 5 to 10 minutes.
The company has had excellent experiences with the students over the years. Much of the success can attribute to the older workers coming to the aid of the new employees when trouble or difficulties arise.
One summer, the company experienced a rash of injuries to its employees. Although most of the injuries were minor, the company felt it imperative to conduct a series of short training programs on safe material-handling techniques. The company was at a loss as to who should conduct to the training. Out of desperation, the president asked Jonathan Andres, one of the first line supervisors to conduct the training. Jonathan had recently attended a training program on safety and was active in the Red Cross. Jonathan reluctantly agreed to conduct the training.
In the first training session, Jonathan nervously stood up in front of 14 employees, many of whom were college students and read his presentation in a monotone voice. His entire speech lasted about 7 minutes.
After Jonathan's speech, the employees immediately returned to work. By the end of the day, however, everyone in the plant had heard about the training fiasco and all, except the president, were laughing about it.
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