Older adult population related to the dimension

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Reference no: EM132198515

1. A service process with 5 workers has 13 customers arrive per hour and the average time to serve a customer is 13 minutes. The coefficient of variability for arrivals is 0.2 and the coefficient of variability for service is 0.3 . How long (on average) does a customer wait in line (in minutes)?

2. Select one of the three dimensions (access, costs, and quality) and briefly define the dimension chosen. Identify three strategies that would be implemented to improve care to an older adult population related to the dimension. (e.g., how to increase access to services, how to reduce costs, or how to improve quality).

Reference no: EM132198515

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