Often the best strategy for change is preparation

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Reference no: EM133825652

Questions

1. Often the best strategy for change is preparation. Which of the following often gets overlooked or is not well planned?

A) freezing

B) refreezing

C) training

D) scheduling

2. The three phases of change are not clear-cut steps. Rather, they overlap one another

A) True

B) False

3. Lewin labeled the three phases of change as unfreezing, changing, and refreezing. What are the other names that these three phases are referred to as?

A) thawing, altering, ending

B) beginning, changing, and altering

C) transition, thawing, and ending

D) ending, transition, and beginning

4. The change phase that is characterized by confusion and creativity.

A) Beginning

B) Changing

C) Ending

D) Transition

5. The change phase that is characterized by grief and letting go.

A) Beginning

B) Changing

C) Ending

D) Transition

6. The change manager's task is to help people understand that chaos is an unnecessary and abnormal part of change.

A) True

B) False

7. Employee buy-in more readily occurs when employees are informed of the change and are educated on the reason for the change.

A) True

B) False

8. Performance Improvement is based on quantitative analysis of data, processes and structures, but PI efforts also have a very human side.

A) True

B) False

9. To reduce difficulties with change due to PI, it is important to get outsiders with no knowledge involved in the change

A) True

B) False

10. Grief is defined as the conflicting feelings that come along with the end of something familiar or a change in an accepted pattern of behavior

A) True

B) False

Reference no: EM133825652

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