Office administration trainee from Turkey

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Halle is an office administration trainee from Turkey. She has been in Australia for a year and has been learning English quickly because her husband was born in Australia. She is confident and outgoing. This morning the office manager asks her to make some photocopies for a training session that afternoon. The manager speaks quickly because he's in a hurry. "Halle, I'd like you to do 10 of the masters in this folder marked A and 30 of these ones in the folder marked B. I need them double-sided and stapled top left. Have you got that?" "Um yeah, I think so...." Says Halle, not wanting to look stupid. "Good. And when you've finished, could you leave them on my desk and go and help Kate set up the meeting room." "OK." Halle was not 100% sure of what her instructions were, but she thinks she can guess what she missed. She makes the copies single sided because she does not understand the meaning of 'double sided', and instead of 30 copies of B, she makes 13. The office manager is angry when he sees the copies. They are not right and need doing again. He tells Halle she has wasted not only paper, but time as well.

What advice would you give to Halle?

Reference no: EM133536645

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