Reference no: EM133032043
BUS2269 - Management Communications
Observer Evaluation
This evaluation has been designed to assist students in the management communication course to evaluate their communication skills and abilities. A major part of improving communication is to solicit and receive feedback from others about our communication skills. This evaluation will be used by the student in a course final project assignment worth 25% of his/her grade. Thus, it is important that you be honest and thoughtful in your feedback on this form. There are no right or wrong, good or bad assessments; there is simply your perception of the student's communication skills. This assessment is valuable information for the student. The student has chosen you to provide this feedback because he/she believes you know them well enough and have sufficient contact with him/her to provide valuable feedback.
The answer for each set of descriptions is the response that you think most closely describes your perception of the student's communication skills on a scale from 1-10 with 1 being none of the time, 5 being 50% of the time, and 10 being all of the time. Please include any comments about a particular question that would provide further feedback to the student. If you do not know or have not observed a particular behaviour, do not mark a number but indicate N/A in the comment area. As much as possible attempt to provide some feedback.
1. Appears to be objective regarding perceptions of others and situations.
2. Checks out the accuracy of personal interpretations of situations and people.
3. Talks about him/herself from what appears to be an accurate picture of him/herself.
4. Appears to be aware of personal stereotypes about others and works to remain open minded with people he/she meets.
5. Appears to question the accuracy of his/her perceptions of others and seeks out more information to verify perceptions (perception checking).
6. Chooses words and language that brings clarity to the message and seeks to reduce ambiguity and confusion.
7. Appears to be aware of his/her profanities and vulgarities, and attempts to limit or refrain from using this type of language.
8. Appears to be aware of non-verbal communication and the impact it has on interactions with others.
9. Maintains appropriate eye contact while interacting with others.
10. Appears to be aware of vocal interferences (such as Umm, like, you know) and limits the use of or appears to actively work to eliminate use.
11. Appears to be aware of personal distance comfort zone of self and others and recognizes when he/she may be encroaching on the personal distance comfort zone of others.
12. Seems to disclose personal information and details in an appropriate manner and in appropriate relationships (i.e. Close friendships, family intimate relationships).
13. Uses "I feel" statements to describe feelings rather than displaying feelings inappropriately.
14. Give appropriate verbal and non-verbal feedback to others in response to a message sent.
15. Behaves in an assertive manner in most primary relationships and seems to be aware of when he/she is behaving passively or aggressively and the results each type of behaviour has on self and others.
16. Is able to accept and give both positive and negative constructive feedback.
17. As a listener, focuses attention on the speaker of a message.
18. When listening, he/she asks questions to clarify and provide feedback and paraphrases what the other person has said when necessary to ensure he/she understands.
19. In conversations, he/she allows for give and take in the conversation by providing enough information while also not talking too long.
20. Provides information that is relevant to the conversations he/she is engaged in.
21. Is specific and organized in communicating thoughts to others.
22. Is courteous in conversations with others (does not interrupt, embarrass the other person, etc.)
23. Attempts to use a conflict management style appropriate to the situation.
24. Appears to use compromise or collaboration as a conflict style when confronted with major issues.
Attachment:- Observer Evaluation.rar