Objectives of effective customer feedback system

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Reference no: EM132137190

1. What do you see as some of the organizational changes that have occurred as quality has matured into thetwenty-first century?

2. Describe the traditional adversarial relationship with suppliers when using the “three quotes” system and how that changes with a supply chain system with one or few suppliers. 300 words with reference

3. What are the main objectives of an effective customer feedback system?

4. What are the key customer feedback collection tools? What are the strengths and weaknesses of each of these tools?

Reference no: EM132137190

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