Reference no: EM133493456

Question

1. Which of the following is not an objective of the Crisis Communication Team?

a. Real Time Information sharing

b. Save lives

c. Affected site(s) coordination

2. Which of the following is not included in the Crisis Communication Plan, but rather in the Crisis Management Plan?

a. Names, Coordinates of response collaborative agencies

b. Information release procedures, including approvals

c. Names, Coordinates, Back-ups, Areas of responsibility of spokesperson

3. Which of the following is not a variant of the Mitigation strategy?

a. Resolution

b. Minimization

c. Differentiation

4. Which of the following corresponds to the strategy of Differentiation?

a. At least, one positive to come out of this crisis is...

b. Thankfully, we were able to avoid a much worst scenario.

5. Which of the following does not represent an integral part (a "cell") of an organization's crisis management team?

a. Operational Response

b. External Expertise

c. Communication

6. Successful spokespeople possess key traits and skills. Select five key traits and skills from the following required to face the barrage of questions from the media. One point per correctly selected. Select 5 correct answer(s)

a. Social Media Management

b.Subject matter knowledge

c. Research skills

d. Speaking skills

e. Ability to connect, sympathize, or empathize with the audience

f. Image of Authority

g. Good long-term memory

h. Writing skills

I. Obvious lack of vested interest

j. Reading skills

7. Select from the following the four (4) criteria that apply to a crisis Media Centre / Press Room. 

a. Open to the public

b. Communicate clear parking, directions, access procedures

c. Tables, Chairs, Podium, BackDrop

d. Not open to the public but access to Citizen Reporters

e. Access to Television News and Internet

f. Back Door

g. Full view of the scene

h. Near the OPS bunker