Nurse apologizes and tries to explain what they are doing

Reference no: EM133688226

Question

As the nursing supervisor walks past a client's room, they hear a family member berate and threaten the nurse if they do not change what they are doing to provide care for the client. The nurse apologizes and tries to explain what they are doing, but the family member only becomes more aggressive and hostile. What action should the nursing supervisor take first?

Reference no: EM133688226

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