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Number of errors originating from patient registration

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Question

On your first day as HIM director at a small community hospital, your coding staff has come to you complaining about the number of errors originating from patient registration. Over the course of the next week, you see how these errors are impacting the entire revenue cycle from duplicate medical record numbers to wrong insurances listed.

1. Assess the possible reasons for the errors.

2. Present the need and plan for reducing the number of errors to the patient registration director.

Reference no: EM133517896

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