Nondefensive communication

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Nondefensive communication-that which is free from emotion, bias, judgment, and/or evaluation-is an important skill. Unfortunately, the tendency to use defensive forms of communication can be triggered easily and by things we aren't even conscious of. This activity is important because you can increase your communication competence by (1) identifying and then avoiding the antecedents of defensive communication, and (2) learning to use the positive antecedents of nondefensive communication.

 

 

Reference no: EM133619273

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