New way of thinking about quality

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1. Please use headings and subheadings in your report to enhance its readability. For this assignment, type 2 pages in length, double-spaced:

In your own words please, discuss the comment, "To keep customers delighted managers need a new way of thinking about quality." What is this "new way" of thinking? What old assumptions have to be given up?

2. How can we rely on marketing to cope with the situation of P-time bigger than d time?

3. When is this coordination of care starting? And who is responsible for that? Who is actually doing this job?

Reference no: EM132226493

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