New team member ability to communicate effectively

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Reference no: EM133757560

Question

You are concerned about a new team member's ability to communicate effectively with older adults at the end of life. Which of the following statements by the new team member would cause you concern? It can be difficult having these types of conversations as sometimes emotions are involved. Sometimes I feel guilty for not being able to change the outcome of the situation. It takes special techniques when communicating with an older adult who has dementia. I must understand the older adult's culture to be able to communicate with them.

- A patient's daughter has come to you to talk about her concerns about the future care of her mother. How should you respond? Share the experiences of other families in the same situation. Ask the daughter to obtain a copy of the original advance directive. Contact the ethics committee to notify them of an ethical dilemma. Listen and be present for the daughter by allowing her to voice her concerns.

- Which of the following communication strategies should you use when communicating with a person who has dementia? Use humor and smile to promote trust. Approach the person from behind in case they try to avoid you.

Reference no: EM133757560

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