User Account

All Pages

New group of employees organisation practices

Assignment Help Business Management
Reference no: EM132806432

You have been asked to explain to a new group of employees your organisation's practices with regard to customer service. Plan and document a presentation that you might give. For the purposes of this project, you can use a hypothetical organisation.

In the presentation, you will need to explain:

-the procedures that should be followed to work with customers and identify their needs

-what questions you might ask to help match customer needs with products/services

-how they can help customers: -evaluate products and services

-prioritise their preferences

-what information they should provide

-how they will reach an agreement

-the legislation and ethical requirements with which they must comply

-how to identify potential areas of difficulty in customer service delivery and take appropriate actions

-when they might need to explain their rights and responsibilities to a customer

-what records they should keep

Reference no: EM132806432

Questions Cloud

What is the annual interest rate : What is the annual interest rate if Brian is required to make annual payments of $18500 at the end of the next five years
Which a credit balance in the factory overhead account : If a company applies overhead to production with a predetermined rate, a credit balance in the Factory Overhead account at the end of the period means that
Public affairs mission is community engagement : One of the three pillars of MSU's Public Affairs Mission is Community Engagement.
Explain how you would prioritize your time : Choose one of the following scenarios below where you're being pulled in two different directions. For that scenario, explain how you would prioritize your time
New group of employees organisation practices : You have been asked to explain to a new group of employees your organisation's practices with regard to customer service.
What is the journal to record sale of the equipment : The prevailing interest rate for similar notes is 9%. The buyer agreed to pay interest every three months. What is the journal to record sale of the equipment?
Determine overall cost of capital for jasmine enterprise : The firm can raise debt by selling RM1,000-par value, 8% coupon interest rate per annum of 20-year bonds. Determine overall cost of capital for Jasmine
Public affairs mission is community engagement : One of the three pillars of MSU's Public Affairs Mission is Community Engagement.
How much redaction is necessary to anonymize health record : Discuss in 500 words, how much redaction is necessary to anonymize an electronic health record. Is it enough to redact the name? The name and address?

Reviews

Write a Review

Business Management Questions & Answers

  Franchises from entrepreneur franchise

Visit the 2017 Top Franchises from Entrepreneur's Franchise 500 List. Choose a franchise or business opportunity, describe the opportunity

  What is the global reporting initiative

What is the Global Reporting Initiative? What is its goal? Why has it grown in importance?

  How much product is wasted when we have inventory that goes

How much product is wasted when we have inventory that goes obsolete or is spoiled (from having too much on hand)? Also, what does it cost to receive, store, track also re-locate this entire inventory.

  Expalin opportunities provided by technology for businesses

Expalin opportunities provided by technology for businesses. Appropriately use effective communication techniques. Apply the standard of APA style to research.

  Describe the methods you would use to recruit someone

Describe the methods you would use to recruit someone for this position. Think 'outside the box' and provide at least 4 suggestions

  Literary analyses

ENG 102-Literary Analyses: Choose two or three schools of criticism for your analysis. Define criticisms you have chosen and thorough review of your analysis,

  What is the npv of project

If the tax rate is 34 percent and the discount rate is 8 percent, what is the NPV of this project?

  Develop the vision for the organization

Managers look inside the organization, and figure out the resources that make that Vision a reality. What do you think?

  Remedy the situation of strategic drift

Can you please explain to me when strategic drift occurs, its effects on organisational strategy and what an organisation should do to remedy the situation of s

  Main effects of immigrant worker on us economy

What are the three main effects of immigrant worker on US economy? (Both positive and negative)

  Discuss various levels and types of strategies firm may use

Discuss the various levels and types of strategies the firm may use to maximize its competitiveness and profitability. Use at least five quality references.

  Explain organisational change processes

1. What is the impact of legislation that regulations can have in providing leadership in the organisation?

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

Submit Assignment

Academics

Major Subjects

Majors

Get In Touch

whatsapp: +1-415-670-9521

Phone: +1-415-670-9521

Email: [email protected]

TERMS & POLICIES

HELP & SUPPORT

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd