User Account

All Pages

New group of employees organisation practices

Assignment Help Business Management
Reference no: EM132806432

You have been asked to explain to a new group of employees your organisation's practices with regard to customer service. Plan and document a presentation that you might give. For the purposes of this project, you can use a hypothetical organisation.

In the presentation, you will need to explain:

-the procedures that should be followed to work with customers and identify their needs

-what questions you might ask to help match customer needs with products/services

-how they can help customers: -evaluate products and services

-prioritise their preferences

-what information they should provide

-how they will reach an agreement

-the legislation and ethical requirements with which they must comply

-how to identify potential areas of difficulty in customer service delivery and take appropriate actions

-when they might need to explain their rights and responsibilities to a customer

-what records they should keep

Reference no: EM132806432

Questions Cloud

What is the annual interest rate : What is the annual interest rate if Brian is required to make annual payments of $18500 at the end of the next five years
Which a credit balance in the factory overhead account : If a company applies overhead to production with a predetermined rate, a credit balance in the Factory Overhead account at the end of the period means that
Public affairs mission is community engagement : One of the three pillars of MSU's Public Affairs Mission is Community Engagement.
Explain how you would prioritize your time : Choose one of the following scenarios below where you're being pulled in two different directions. For that scenario, explain how you would prioritize your time
New group of employees organisation practices : You have been asked to explain to a new group of employees your organisation's practices with regard to customer service.
What is the journal to record sale of the equipment : The prevailing interest rate for similar notes is 9%. The buyer agreed to pay interest every three months. What is the journal to record sale of the equipment?
Determine overall cost of capital for jasmine enterprise : The firm can raise debt by selling RM1,000-par value, 8% coupon interest rate per annum of 20-year bonds. Determine overall cost of capital for Jasmine
Public affairs mission is community engagement : One of the three pillars of MSU's Public Affairs Mission is Community Engagement.
How much redaction is necessary to anonymize health record : Discuss in 500 words, how much redaction is necessary to anonymize an electronic health record. Is it enough to redact the name? The name and address?

Reviews

Write a Review

Business Management Questions & Answers

  Caselet on michael porter’s value chain management

The assignment in management is a two part assignment dealing 1.Theory of function of management. 2. Operations and Controlling.

  Mountain man brewing company

Mountain Man Brewing, a family owned business where Chris Prangel, the son of the president joins. Due to increase in the preference for light beer drinkers, Chris Prangel wants to introduce light beer version in Mountain Man. An analysis into the la..

  Mountain man brewing company

Mountain Man Brewing, a family owned business where Chris Prangel, the son of the president joins. An analysis into the launch of Mountain Man Light over the present Mountain Man Lager.

  Analysis of the case using the doing ethics technique

Analysis of the case using the Doing Ethics Technique (DET). Analysis of the ethical issue(s) from the perspective of an ICT professional, using the ACS Code of  Conduct and properly relating clauses from the ACS Code of Conduct to the ethical issue.

  Affiliations and partnerships

Affiliations and partnerships are frequently used to reach a larger local audience? Which options stand to avail for the Hotel manager and what problems do these pose.

  Innovation-friendly regulations

What influence (if any) can organizations exercise to encourage ‘innovation-friendly' regulations?

  Effect of regional and corporate cultural issues

Present your findings as a group powerpoint with an audio file. In addition individually write up your own conclusions as to the effects of regional cultural issues on the corporate organisational culture of this multinational company as it conducts ..

  Structure of business plan

This assignment shows a structure of business plan. The task is to write a business plane about a Diet Shop.

  Identify the purposes of different types of organisations

Identify the purposes of different types of organisations.

  Entrepreneur case study for analysis

Entrepreneur Case Study for Analysis. Analyze Robin Wolaner's suitability to be an entrepreneur

  Forecasting and business analysis

This problem requires you to apply your cross-sectional analysis skills to a real cross-sectional data set with the goal of answering a specific research question.

  Educational instructional leadership

Prepare a major handout on the key principles of instructional leadership

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

Submit Assignment

Academics

Major Subjects

Majors

Get In Touch

whatsapp: +1-415-670-9521

Phone: +1-415-670-9521

Email: [email protected]

TERMS & POLICIES

HELP & SUPPORT

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd