Negotiating extensive client support contracts

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Reference no: EM133021999

1. List at least five sections that are commonly included in a procurement management plan. Describe what is included in each section.

2. Describe the steps in a typical process for purchasing equipment and services.

3. Describe a typical process for negotiating extensive client support contracts

4. What is a Service Level Agreement (SLA), and what are the key elements of SLA?

5. Discuss three typical requirements for a contract for products or services.

6. Which elements should a contract include for it to be legally binding?

7. Provide three examples of what could constitute an unfair contract term under consumer law.

8. Explain the purpose of an indemnification clause within a contract and service level agreement.

9. Review the procedure for commonwealth procurement at the following link:

https://www.finance.gov.au/sites/default/files/commonwealth-procurement-rules-1-jan-18.pdf

Explain how this government department ensures that value for money in contracting third parties is achieved.

10. Explain what probity is in an industry project procurement context and describe four features of a probity decision.

11. Explain three ways that project governance constraints can affect project procurement processes.

Reference no: EM133021999

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