Negative messages when responding to many situations

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Reference no: EM132113886

Businesses must write negative messages when responding to many situations. Some might involve the following:

Declining and invitation to host an event, speak at an event, or attend a meeting

Declining requests from customers

Declining a request for a donation or a service

Declining a client’s application for credit, service, or job

Explaining rate increases or pricing changes

Find a sample of one of these types of situations (or template) on the web and evaluate the note. If it is a relatively blank template, you may need to fill in some missing information.

Could you revise the note, letter, or e-mail you found to make it clearer? If so, how?

Did your sample correspondence use a buffer? If so, was it effective and why or why not? If not, should one be added and why or why not?

Reference no: EM132113886

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