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1. Negative Message - Employee Feedback
For this bad news message, I want you to use the components of Bad News Messages as described in Chapter 11 and discussed in class.
Case Study:
You are the manager for Macy's Department Store and you manage 25 part-time employees. Many are retired individuals who are working to supplement their social security payments. It is difficult sometimes to hire and keep part-time employees because the pay is minimum wage and the hours you need people--- change. Retirees have been very useful because they are always available and usually good work ethic. Sara Smith is 66 years old, she has a Bachelor's degree in Business and is working for you. She has shown up on time, works hard, and is very friendly. These qualities are great but upper management has complained to you about Sara. She is slow, they have seen her talk on her cell phone frequently, and she spends too much time talking to customers so other customers get frustrated when they need questions answered or to check out their items. You must tell Sara that she needs to be faster in her work, to limit her phone calls and to quit talking so much to the customers.
Finance is about Gunns Ltd, a company in dealing with forestry products in Australia. The company has also been listed in Australian Stock Exchange. As many companies producing forestry products, even Gunns Ltd is facing various problems. Due to the ..
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