Negative conflict diagnostic

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Reference no: EM13335839

1. According to the discussion of conflict offered in the text, conflict cannot be:

a. managed

b. prevented

c. dysfunctional

d. functional

2. All of the following are negative conflict diagnostic questions except:

a. Is energy being diverted from goal achievement?

b. Is the outcome likely to be negative for the organization?

c. Are the parties hostile toward each other?

d. Do the potential losses exceed any potential benefits?

3. vAs a manager, your ability to diagnose conflict as good or bad is contingent upon your looking at all of the following except:

a. the issue

b. the parties involved

c. the context of the conflict

d. the presence of groupthink

4. One occasion in which managers should work to stimulate conflict is when:

a. there has been a tendency to over use the devil's advocate perspective

b. group members are highly cohesive

c. there is only one source of conflict

d. the group suffers from groupthink

5. Long lasting and difficult conflicts between individuals usually stem from differences in:

a. emotions

b. values

c. perceptions

d. communication styles

6. When a child gets sick at school, the parent often must leave work to care for the child. This would be an example of:

a. interrole conflict

b. intrarole conflict

c. interpersonal conflict

d. person-role conflict

7. In research on styles of conflict management, the _____ style was least effective.

a. avoiding

b. competing

c. compromising

d. collaborating

Reference no: EM13335839

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